Ralph talks to renowned economist, Dean Baker, about the state of “free trade” in the era of Trump; and original Nader’s Raider, Robert Fellmeth, joins us to advocate for a group of people who have virtually no say in the political process, children.
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I am embarrassed that I have bought a lot from Amazon over the years, but no more. Their robotic Customer DIS-Service was the last straw. When Amazon first opened, if I had a problem with a purchase or etc, I was able to reach a responsive human on the first try. Then it became the THIRD try, ie, the first couple of emails were obviously answered by a machine which hadn’t read the details of what I wrote. But a couple of months ago, I needed a simple $21 gift card refund for a product that was never shipped. It took me SEVENTEEN attempts (emails, phone calls, even snail mail which was returned unopened) before I reached a human who was able to process that refund. Frightening! Obviously, most consumers would have given up. So, this is yet another way Bezos is ripping us off. It took this experience to shake me out of my trance, whew.